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The One” video has a very basic plot.
Shakira is walking through a city, wearing a red coat, where she sees all the people with their lovers/partners loving and hugging each other, while she is alone. She therefore walks through the rain, hoping the find someone who will love her forever. While she walks through the rain, crying hard, she sees an old couple, a mother with her son, while she is alone.
The One music video ends with Shakira drenched by the rain, facing the sky. This is one of those videos that is very poignant and touching. Anyone who has ever felt lonely and searched for a special someone will be able to relate.